The Supplier Network lets you sell your products wholesale to other merchants on PlatformDTC.
You list products you already manage in your PlatformDTC store. Merchants import them into their
own stores and sell them. When a shopper buys one, the order line is routed to you, you ship it, and
the tracking reaches the merchant and their shopper. If you have used Shopify Collective, the model
is the same.
The first year has no platform fee. PlatformDTC takes nothing from network orders, and no money
passes through us. You bill each merchant directly for the wholesale price and shipping. Your
statement lists what each merchant owes you.
Join the network
You need a PlatformDTC store. The products you list are products in that store, and orders are
routed to that store’s fulfillment location.
Open Suppliers and fill in your profile:
- Display name — the supplier name merchants see on your products.
- Support email — where merchants contact you about orders.
- Ships from — the country your orders leave from.
- Ships to — the countries you deliver to. Leave it empty to ship worldwide.
- Handling time — the fewest and most days between receiving an order and shipping it.
- Optionally a description, logo and website.
Then accept the Supplier Terms and join. There is no review before you can
list. By accepting the terms, you take responsibility for your products’ safety, labelling and
regulatory compliance, and for fulfilling the orders you accept.
Joining registers a fulfillment service and a location for your store. You do not need to set up a
fulfillment service yourself.
List products
In Suppliers → Listings, pick a product from your store and set:
- Wholesale price for each variant. This is what the merchant pays you.
- MSRP (optional) for each variant. A merchant who imports the product starts at this selling
price. With no MSRP, the merchant sets their own price when they import.
- Shipping for the US and for other destinations: the price for the first item, the price for
each additional item, and the fewest and most days in transit.
- Category, so merchants can find the product in the catalog.
A product needs a title and at least one image to be listed. Merchants see exactly what your
product has, and nothing is filled in for you.
Once listed, the product appears in every merchant’s catalog under the Supplier network filter,
with your display name and handling time.
Keeping listings up to date
- Stock comes from your variants’ inventory and is kept in sync with merchants’ copies. Keep
your inventory accurate, because it is what merchants sell against.
- Title, images and variants in the catalog are re-read from your product, so edit the
product itself. A merchant’s imported copy is their own product, and it keeps what they
imported.
- Wholesale price changes update the product cost on merchants’ copies. They never change a
merchant’s selling price.
- Pause or remove a listing to take it out of the catalog. Merchants who already imported it
keep the product, but it can no longer be bought until you reactivate the listing.
Work your orders
When a shopper buys your product from a merchant’s store, that order line becomes a
fulfillment request assigned to your location. It shows in Suppliers → Orders.
- Accept the request, or reject it with a reason such as out of stock or an address you
can’t ship to. A rejection goes back to the merchant.
- Ship it: enter the tracking number and carrier, and optionally a tracking URL. You can ship
part of an order and the rest later.
The tracking is added to the merchant’s order, and the shopper gets the usual shipping email from
the merchant’s store.
Working orders over the API
Network orders are ordinary assigned fulfillment orders, so the
Fulfillment API works on them unchanged: pull, accept or reject, ship and
update tracking. The dashboard and the API use the same functions, so an order accepted in one
shows as accepted in the other.
Create your key yourself under Suppliers → Profile
→ API access. The key carries the three fulfillment scopes and is already linked to your network
fulfillment service, so it sees exactly the orders routed to you. It is shown once, so copy it
straight into your order system. Creating a new key revokes the old one immediately.
Statement and billing
Suppliers → Statement lists what you are owed for a date range, grouped by merchant, with each
order’s wholesale amount and shipping. Download it as CSV to invoice from your own billing system.
The fee line shows 0% during the first year.
You and each merchant agree how and when you invoice. The merchant sees the same amounts on their
side, so you both work from the same statement.
When an order is routed to you, its wholesale price and shipping are written to the merchant’s order
as product cost. The merchant’s profit reports are then right without anyone uploading costs.
Once you have handled at least 10 orders, your supplier profile shows your acceptance rate, your
median time to ship and how often you shipped within your stated handling time. These figures are
measured from your fulfillment orders. Until you reach 10 orders, none of them is shown. 
