Your checkout is served from one of three places. Which one a shopper lands on depends on your
store’s domain setup — you do not configure it directly, and every one of them is the same checkout
with the same branding, the same payment providers and the same settings.
Where checkout runs
When you get it
https://yourbrand.com/checkouts/…
your store has a primary custom domain and checkout-on-your-domain is enabled
https://platformdtc.com/checkout/…
the default for every other store
https://checkout.platformdtc.com/…
the previous default — no longer used; old links forward to platformdtc.com/checkout
Don’t have the product in your store yet? Open Orders → Accept a payment
(also on Home and in the Orders header). Type what you’re selling and the price, choose
One-time or Recurring (with how often to charge), say whether you ship something, and
select Create checkout link. A preview of the checkout shows on the right as you type.You get the buy link to copy or open, and for one-time prices the code to put the checkout on your
own website. The product is created for you behind the scenes as a draft (or live in your store if
you turn on Also sell it in my online store), so you can edit it later in Products. Recurring
links work as links only: the website code can’t charge every month yet.
This link has the same shape wherever your store is served. Only the domain changes. That is
deliberate: a permalink is the one checkout URL a human reads, types and pastes, so it must not
change shape because your store moved onto its own domain. Copy it from Products → your product →
Checkout link and the dashboard fills in the right domain for you.A checkout session — the URL a shopper’s address bar settles on once they have a cart:
You never build these by hand. They are created when a cart is made, and they are what appears in
abandoned-cart recovery emails.
Do not construct a checkout URL by joining a domain to a path yourself. The session path is not the
same on every host, and a hand-built link is the kind of mistake that only shows up as an ad running
for two weeks against a dead URL. Use the link the dashboard gives you, or ask the API:
GET /api/v1/checkout/cart/origin?storeId=<uuid>, which returns templates you substitute a token
into.
Nothing you have already sent stops resolving. Permalinks running in live ad campaigns, recovery
emails already in inboxes, and links inside released mobile app builds all continue to work — links
on checkout.platformdtc.com are forwarded to the current address, carrying their query string with
them so attribution and payment returns are unaffected. That includes links to your customers’
accounts, which now live at platformdtc.com/checkout (see
Customer accounts and sign-in).
Apple Pay, Google Pay, Link, Amazon Pay and Klarna only appear on a host that has been registered
with the payment provider — per exact hostname, with subdomains counting separately. PlatformDTC
registers each checkout host for you, and a store is only moved onto a new one once that
registration is confirmed live.If your express wallet buttons are not showing, check Settings → Domains: an unregistered host
produces no error anywhere, it simply renders fewer payment options.
