The Supplier Network is a set of PlatformDTC merchants who sell their products wholesale to other
merchants. You import a supplier’s product into your store and sell it at your own price. When a
customer buys it, the order line goes to the supplier, who ships it to your customer. If you have
used Shopify Collective, it works the same way.
You pay the supplier directly. PlatformDTC takes no fee on network orders in the first year, and
no money passes through us. You and the supplier agree how and when they invoice you.
Find products
Network products sit in your catalog beside everything else you can source. Open
Catalog and turn on the Supplier network filter to see only
network products. Each one shows the supplier’s name and handling time. The rest of the catalog is
unchanged.
To see who supplies the network, open Suppliers → Network.
Each supplier’s profile shows where they ship from and to, their handling time and how many products
they list. Once a supplier has handled at least 10 orders, their profile also shows their acceptance
rate, median time to ship and on-time rate, measured from real orders.
Import a product
Click Add to store on a network product. The product is copied into your store with its images
and variants:
- Price — the supplier’s suggested retail price (MSRP) when they set one. If they didn’t, you
enter your own price for each variant before importing. We never add a markup for you.
- Cost — each variant’s cost is the supplier’s wholesale price, so your profit reports are
right from the first order.
- SKU — the supplier’s SKU.
The imported product is yours to edit, publish and price like any other product. Importing the same
product twice doesn’t create a second copy.
What stays in sync
- Stock follows the supplier’s inventory.
- Wholesale price changes update your product cost. Your selling price never changes.
- A paused or removed listing makes the product unavailable to buy in your store. It isn’t
deleted, so nothing disappears from your store without you deciding.
Orders
You don’t do anything to send an order to the supplier. When a customer buys a network product, that
order line is routed to the supplier automatically. The supplier accepts it and ships it, and the
tracking is added to your order. Your customer gets your store’s shipping email as usual.
The order page shows the supplier and the status of their part of the order: requested, accepted or
shipped. If the supplier rejects a line, for example because it’s out of stock, you see it on the order
and can deal with it the same way as any other unfulfilled item.
Orders with a mix of your own products and network products are split. Your items go to your own
fulfillment, and each supplier gets only their lines.
The wholesale price and shipping for each network line are recorded on the order as product cost.
Paying suppliers
Suppliers → Payables shows what you owe each
supplier for a date range, order by order, with wholesale amounts and shipping. Download it as CSV.
The supplier sees the same amounts on their statement, so you are both working from the same figures.
Supplier responsibilities
Suppliers accept the Supplier Terms when they join. Under them, they are responsible for the safety,
labelling and regulatory compliance of the products they list, and for fulfilling the orders they
accept. PlatformDTC does not review products before they’re listed. If you have a question about a
product, contact the supplier at the support email on their profile.
Want to list your own products for other merchants? See
Sell on the Supplier Network. 
