The Supplier Network is a set of PlatformDTC merchants who sell their products wholesale to other merchants. You import a supplier’s product into your store and sell it at your own price. When a customer buys it, the order line goes to the supplier, who ships it to your customer.
You pay the supplier directly. PlatformDTC takes no fee on network orders in the first year, and no money passes through us. You and the supplier agree how and when they invoice you.

Find products

Network products sit in your catalog beside everything else you can source. Open More → Sourcing → Catalog and turn on the Supplier network filter to see only network products. Each one shows the supplier’s name and handling time. The rest of the catalog is unchanged. To see who supplies the network, open More → Sourcing → Suppliers. Each supplier’s profile shows where they ship from and to, their handling time and how many products they list. Suppliers checked by the PlatformDTC team carry a Verified badge, and each profile shows a scorecard measured from real orders. See Verified suppliers and scorecards.

Import a product

Click Add to store on a network product. The product is copied into your store with its images and variants:
  • Price — the supplier’s suggested retail price (MSRP) when they set one. If they didn’t, you enter your own price for each variant before importing. We never add a markup for you.
  • Cost — each variant’s cost is the supplier’s wholesale price, so your profit reports are right from the first order.
  • SKU — the supplier’s SKU.
The product is live in your store straight away (every variant has a price), and the message that confirms it has a View button. It is yours to edit, price or hide like any other product. Importing the same product twice doesn’t create a second copy. Agents can pass status: 0 to import it as a draft instead.

What stays in sync

  • Stock follows the supplier’s inventory.
  • Wholesale price changes update your product cost. Your selling price never changes.
  • A paused or removed listing makes the product unavailable to buy in your store. It isn’t deleted, so nothing disappears from your store without you deciding.

Orders

You don’t do anything to send an order to the supplier. When a customer buys a network product, that order line is routed to the supplier automatically. The supplier accepts it and ships it, and the tracking is added to your order. Your customer gets your store’s shipping email as usual. The order page shows the supplier and the status of their part of the order: requested, accepted or shipped. If the supplier rejects a line, for example because it’s out of stock, you see it on the order and can deal with it the same way as any other unfulfilled item. Orders with a mix of your own products and network products are split. Your items go to your own fulfillment, and each supplier gets only their lines. The wholesale price and shipping for each network line are recorded on the order as product cost.

Paying suppliers

More → Sourcing → Supplier bills shows what you owe each supplier for a date range, order by order, with wholesale amounts and shipping. Download it as CSV. The supplier sees the same amounts on their statement, so you are both working from the same figures. Agree when you pay each supplier, for example 30 days after the order, and Payables shows each order’s due date, what is late and what is due this week. See Payment terms with suppliers.

Supplier responsibilities

Suppliers accept the Supplier Terms when they join. Under them, they are responsible for the safety, labelling and regulatory compliance of the products they list, and for fulfilling the orders they accept. PlatformDTC does not review products before they’re listed. If you have a question about a product, contact the supplier at the support email on their profile. Want to list your own products for other merchants? See Sell on the Supplier Network.