Payment terms say when a retailer pays a supplier for the orders the supplier ships. With Pay in 30 days, an order placed on October 1 is due on October 31.
  • Retailers sell the goods before paying for them, so their cash lasts longer.
  • Suppliers win bigger orders and always know when each payment is due.
PlatformDTC does not collect or hold these payments. The supplier invoices the retailer and the retailer pays the supplier directly. Payment terms are the record you both agreed to.

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Agree on terms

Either side can make the offer, and the other side must accept it before it applies. Click Offer payment terms and choose: The other side sees Accept and Decline. If you change your mind before they answer, click Withdraw. If both sides offer the same terms, they apply at once. You can set terms once you work together: the retailer has imported one of the supplier’s products, or the supplier has fulfilled an order for the retailer.

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Which orders the terms apply to

Terms apply to orders placed after both sides agreed. Each order keeps the terms it was placed under, so changing terms later never moves an earlier due date. Orders placed with no agreed terms show Due on receipt and are never counted as late.

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See what is due

Payables (retailer) and Statement (supplier) show three figures at the top, counting every unpaid order whatever date range you choose:
  • Overdue: past the due date and not marked paid, plus any late fee so far.
  • Due this week: due today or in the next 7 days.
  • Unpaid in total: everything not yet marked paid.
Open a retailer or supplier row to see each order’s due date and days left, or how many days late it is. A late fee builds up day by day: 1% a month on a 100orderthatis15dayslateis100 order that is 15 days late is 0.50. The CSV download includes the due date, whether it was paid, days late and the late fee.

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Mark an order paid

Once the money has moved, click Mark as paid on the order. Either side can do it; click Mark as not paid to undo a mistake. Paid orders leave the overdue and unpaid figures.

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Late payment alerts

  • The day after an order goes past its due date, the supplier’s team gets one email listing the orders that became late. Each order is emailed once.
  • The bell in your dashboard shows Retailers are late paying you (supplier) or You have late supplier payments (retailer) while any order is overdue.